Buy Online – At Your Own Risk

When a picture is NOT worth 1000 words.

I buy almost everything online, here is a list of my favorite vendors.

Recently though, I have been very frustrated with all online vendors, big names, medium, whoever.

When they show a photo of the product, but it’s not the product specified, it can cause you to not buy the correct product or to buy the wrong one.

Recently I found this trying to buy a simple USB Keytronic keyboard. The picture was of a keyboard I did NOT want. But the part number was correct. Buy it anyway??

Today I saw pictures of video cards. I like fanless design, not only because they are quieter – both initially and over time, but because the fan is the first thing to fail. And forget warranty; if they ever ship you a new one, you will have more than paid for it in your time and shipping costs sending the old one back.

I saw several “fanless” video cards pictured with fans. I saw several video cards clearly pictured with a heat sink only, but in the technical specs it said “fan”. In one case, the description said “silent” – meaning no fan – yet the specs said fan.

Who to believe?

Note to vendors. Get with it. If you don’t have the right photo, don’t show any at all. And if the specs are wrong, you deserve all you get with regard to returns and unhappy customers.

Buyer beware!

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