Yesterday I had to work on a workstation that had just been set up with a fresh install of Windows XP professional, Microsoft Office 2000 and Outlook 2003.
After doing all of the updates we ended up passing on Internet Explorer v8 and were left with the “venerable” version 7.
After only two days of using the PC the user complained that she could not print e-mails. What she was getting was script error showing:
line: 2021
char: one
error: unspecified error
code: 0
URL: res://ieframe.dll/preview.DLG
Wonderful, I thought. Well after Googling and checking out quite a number of these suspected solutions, some of which of course recommended uninstalling and reinstalling Internet Explorer, I was able to find the exact message and a fix that worked.
What I had to do was run this command (either from Start | Run or a command prompt):
regsrv32 ole32.dll
and then it worked fine.
Turns out this is a well known problem becomes along with Internet Explorer version 7 no real good explanation just here it is. And on Microsoft’s site they had a variety of suspected fixes but not this one away stuff that I saw.
I love Microsoft – NOT!
