When The Virus Won’t Let You Download A Fix

The other day I was again using CombFix to clean what turned out to be a keylogger on a client’s PC.

I found, though, that when I tried to run ComboFix.exe, the file downloaded, nothing happened.

So I renamed the file (and I suggest you do this as you save the file when downloading it just to avoid a potential problem) temp.exe instead of ComboFix.exe and I was able to run it and clean the computer.

Note also that I had booted into Windows XP “Safe Mode with Network” by pressing the F8 key just after the system powered up, thus activating the Windows XP boot menu.

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